"If you are looking for fantastic customer service from a team that know their stuff then look no further than Auto Super Shoppe Te Awamutu! We recently had a major issue with my colleagues car and were told by 2 different mechanic workshops that we had to replace the entire engine – a huge expense. I suggested we take the car to Maurice for a final look – if he says it’s stuffed then it really is stuffed. Maurice had a look and listen and diagnosed the chain needed to be replaced – not a small job. He then researched prices for us and came back with a definitive timeline and price for repair, keeping us informed at every step. The communication was fantastic and the job was done in the time frame and budget he specified. We were literally blown with the information and explanation provided.
There really is no reason to look anywhere else."
Tania Wheeler
"conneXu have been having there vechles maintained and serviced at Auto Shoppe for the past 5 years.
They are very helpful and go out of there way to accommodate you. We would highly recommend there work and the services they provide."
Janette Fleet coordinator for conneXu
"Hello Pam and Maurice,
Having had a service on my Fiat Stilo, I am letting you know that I am really pleased with the work done and how well the car is going at present.
(I am well aware you normally hear back when someone isn't happy. I don't think any of us get enough positive responses when things work out well.)
I would also like to add that I am very appreciative of the way you offered me a part credit on the oil. When I picked up the car, I was very tired and feel I didn't convey this. And just one more point, allowing me to drop my car off at your home, just great.
Your approach and good manner takes me back to a business such as yours.
My sincere thanks."
Mike Squires
"Thank you Pam, Payment has been arranged and should show in your account overnight. It means a lot to my wife and I that you were there to look after our granddaughter. She has arrived safely back in Auckland. Much gratitude to you and your business."
Sam and Malia Ponga
"When we bought our Subaru, we wanted a mechanic we could trust. Through word of mouth we gave Maurice Thomson a call. We have never looked back. Maurice, Pam and the team are dedicated, friendly and professional. Maurice is an amazing mechanic, very knowledgeable and Pam is a pleasure to deal with. Their customer service is impeccable, they always go above and beyond. I recommend them to anyone and we will never go anywhere else."
M & M Pepperell
"It is always a pleasure to deal with Maurice, Pam and their team. Maurice is a fantastic mechanic, and a great problem solver. He will keep working until he finds the fault and can repair it. Pam runs the business with a great customer focus, they really do love my car, more than I do!"
Linda Miles
"An Auto SS Albany customer, Murray from Rosedale Law, wanted a vehicle check down the line so they suggested he contact Maurice and Pam at Auto Super Shoppe Te Awamutu (now Auto SS Te Awamutu). Murray called in this week and raved about his experience – fantastic service and people to deal with – well done you guys J"
"Maurice, Pam & Team are Fantastic. My 02 156 Alfa had an seemingly intermittent electrical fault, making it near impossible to find. Maurice really went the extra mile to help me and fix the problem. Many mechanics would of not done the same nor been able to find the problem. I would highly recommend Maurice and the team to anyone. Their customer service and business ethic is second to none."
"I went through the Cert process with Maurice with a HQ with a SBC transplant. He was fair and reasonable, treated me and my car with respect, Made the Cert process alot less hastle, than my prior experiences with the system.......Very Nice People to deal with. Thanks Scott Craig"
"Maurice and the team have been looking after my Fiats since 1977. There has never been a problem that couldn't be solved. Absolutely trustworthy, absolutely stands behind his work. Built my race car as well, reliability has been outstanding."
